Product Support


Please contact us for service, troubleshooting support, or any questions you may have.
The following information must be given:

- Model Name
- Serial Number
- Desired Service (Repair, Calibration, or other)
- Detailed symptoms and cause of failure (for repair)
- Your contact information


About packing

In order to avoid damages during tranport, the device must be packed properly.
(We are not responsible for the damage during transportaion.)

Packing guideline:

- Prepare a sturdy box that is 6 cm or more larger than the product size.
- Place enough cushioning material around the device to avoid being damaged by shocks during transportation.
- The shipping fee is at your account.(Excluding special cases)

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